Privacy Policy

Effective Date: January 1, 2026

Fire Damage Restoration Atwood respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us for fire damage restoration services in Atwood, California, how we use that information, and the choices you have. By using our website or reaching out to us, you agree to the practices described here.

Information We Collect

We collect information you give us directly. When you call, fill out a form, or request a quote, you may share your name, phone number, email address, property address, and details about the fire damage you need help with.

We also collect some information automatically when you visit our website. This includes your IP address, browser type, device type, pages you view, and the time you spend on our site. This data helps us understand how people find and use our website.

How We Use Information

We use your information to respond to your request, schedule an inspection, provide restoration services, and follow up on your project. If you contact us by phone or through our website, we use your details to get back to you quickly and give you accurate help.

We also use information to improve our website, send service updates, and share relevant offers or reminders about fire damage restoration. You can opt out of marketing messages at any time.

Cookies and Tracking

Our website uses cookies and similar tracking tools to keep the site working properly and to remember your preferences. Cookies also help us see which pages are useful and which ones need improvement.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our website may not work as well.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to understand how visitors use our website. These tools collect data like page views, session duration, and referral sources. The information is aggregated and does not directly identify you.

We may also use third-party services for scheduling, customer communication, or advertising. These providers have their own privacy policies and only receive the information needed to perform their specific function.

Data Sharing and Disclosure

We do not sell your personal information. We share it only with trusted service providers who help us operate our business, such as scheduling platforms, payment processors, or insurance partners involved in your restoration claim.

We may also disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. In every case, we share only what is necessary and take steps to protect your privacy.

Data Retention

We keep your personal information for as long as needed to provide services, meet legal and accounting requirements, and resolve any disputes. When your information is no longer needed, we securely delete or anonymize it.

If you ask us to delete your information, we will honor your request unless we are required by law to keep it for a specific period.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. Our team is trained to handle your data carefully and only access it when needed to serve you.

No method of transmission over the internet is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.

User Rights

You have the right to ask what personal information we hold about you, request a copy, correct mistakes, or ask us to delete your data. You can also object to certain uses, such as marketing, and request that we limit how we process your information.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within the time required by law.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the effective date.

We encourage you to review this page periodically so you stay informed about how we protect your information.

Contact Us About Privacy